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Campus Cards FAQs

This page is intended to give a broad introduction to how the Campus Card works. This FAQ (Frequently Asked Questions) is split into the following parts:

  • 1 to 7: general information about the Campus Card
  • 8 to 15: purchasing goods and services
  • 16 to 19: printing and photocopying for students.

1. General Information

  • Campus Card: Your student/staff/associate card with a microchip for various applications.
  • Getting a Card: Students get it during enrolment; staff and associates get it from Human Resources or the Library.
  • Validity: The same card works throughout your time at the University.
  • PIN Code: Used for door access to 24-hour PC labs and other campus doors. Find it on the .


2. Do I Have to Pay to Replace a Lost/Stolen/Damaged Campus Card?

  • Lost Card: Yes, it costs £10 to replace.
  • Stolen Card: Report the theft to Security Services and complete a Crime Report Form to get a Crime Report Number from the police. If you provide this number, the replacement is free.
  • Damaged Card: No, as long as you keep the damaged card as proof you have not lost it. Take the damaged card to a student support centre if it is a student card or contact Campus Card systems for further instructions.
     

3. What to Do if You Lose Your Campus Card

For Students:

  1. Check with Security: Visit their office in Whiteknights house or check your University email to see if Security has found your card. Lost cards are kept for two weeks before being destroyed.
  2. Get a Replacement: If you're on campus, then get a new card from:
    • Student Services help desk (Carrington building)
    • Student Support Centres (London Road, Edith Morley, Agriculture, JJT buildings)
    • The reissue process will block your lost card.
  3. Block Your Card: If you can't get a replacement immediately, use the  to block your lost card. It may take up to an hour for the block to take effect.
  4. Accommodation Access: Contact your halls manager to block the