Campus Cards FAQs
This page is intended to give a broad introduction to how the Campus Card works. This FAQ (Frequently Asked Questions) is split into the following parts:
- 1 to 7: general information about the Campus Card
- 8 to 15: purchasing goods and services
- 16 to 19: printing and photocopying for students.
1. General Information
- Campus Card: Your student/staff/associate card with a microchip for various applications.
- Getting a Card: Students get it during enrolment; staff and associates get it from Human Resources or the Library.
- Validity: The same card works throughout your time at the University.
- PIN Code: Used for door access to 24-hour PC labs and other campus doors. Find it on the .
2. Do I Have to Pay to Replace a Lost/Stolen/Damaged Campus Card?
- Lost Card: Yes, it costs £10 to replace.
- Stolen Card: Report the theft to Security Services and complete a Crime Report Form to get a Crime Report Number from the police. If you provide this number, the replacement is free.
- Damaged Card: No, as long as you keep the damaged card as proof you have not lost it. Take the damaged card to a student support centre if it is a student card or contact Campus Card systems for further instructions.
3. What to Do if You Lose Your Campus Card
For Students:
- Check with Security: Visit their office in Whiteknights house or check your University email to see if Security has found your card. Lost cards are kept for two weeks before being destroyed.
- Get a Replacement: If you're on campus, then get a new card from:
- Student Services help desk (Carrington building)
- Student Support Centres (London Road, Edith Morley, Agriculture, JJT buildings)
- The reissue process will block your lost card.
- Block Your Card: If you can't get a replacement immediately, use the to block your lost card. It may take up to an hour for the block to take effect.
- Accommodation Access: Contact your halls manager to block the