Digital Technology Services
Please access the DTS Self Service Portal (TOPdesk) to:
You will need your University log-in details to access the system.
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NEW: AI tools & guidance
To subscribe to our email news, dts-information, please send us an email.
Also see .
Microsoft 365 is provided for all staff and combines Outlook email and calendar, OneDrive file storage, Office Online apps and Microsoft Teams. For other software, including curriculum software, please see our Knowledge Item .
The way we work is changing. Sometimes you may be working from home or off campus. Please ensure you have everything you need such as Microsoft Teams, VPN, software and apps. Be aware of Security issues and how to keep yourself safe online. See also: Smart Working programme.
- Telephone (Internal): 6262
- Telephone (External): 0118 378 6262
- Web: (SSP)
- Email: dts@reading.ac.uk
Opening hours:
You can submit requests via email and online via the Self Service Portal at any time, however they are only dealt with during opening hours.
Semester opening hours
| SSP & email | Telephone | IT Counter | |
| Monday - Friday | 08:00-18:00 | 24 hour service* | 08:00-17:00 |
| Weekend | Closed | 24 hour service* | 09:00-17:00* |
Vacation opening hours
| SSP & email | Telephone | IT Counter | |
| Monday - Friday | 08:00-18:00 | 24 hour service* | 08:30-17:00 |
| Weekend | Closed | 24 hour service* | Closed |
馃悾The IT Counter in the Library is open 9am to 5pm during these Spring vacation weekends: 29/30 March and 5/6 April 馃悋
How YOU can help keep UoR devices secure #cybersecurity
To see the current status of our systems, check out the .
To sign up for alerts, please .
- (UoR login)
- Reset your password
- Connect to Wi-Fi
- Setting up and using VPN
- (staff)
- (student)
- (UoR login)
- (staff)
- Remote working & MFA
Please contact your about digital strategy and services.